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Seaworld Orlando Reservation Update

SeaWorld Parks & Entertainment Reservation System 

SeaWorld Parks & Entertainment have introduced a reservation system for customers wishing to attend the parks in 2020. Reservations are required for every day you wish to visit any of their parks. You will only guarantee access to the parks with a valid entrance ticket AND park reservation. 

If you already have your tickets from Floridatix you can begin making your reservations immediately 

For SeaWorld Orlando, head to: 

https://seaworld.com/orlando/tickets/reservations/ 

 

For Aquatica, Orlando, head to: 

https://aquatica.com/orlando/tickets/reservations/ 

 

For Busch Gardens, Tampa, head to: 

https://buschgardens.com/tampa/tickets/reservations/ 

 

IMPORTANT

You will only be able to use the new reservation system to guarantee your admission once you have paid your balance in full and received your tickets, so our strong advice is to do that as soon as possible. If you have only paid a deposit for your tickets you will be unable to make a reservation until you are in possession of your park tickets.

You can pay your balance here: https://www.floridatix.com/deposit/login 

 SeaWorld Parks and Entertainment have advised us that they do not foresee capacity issues. However, Floridatix cannot guarantee this. You may therefore feel it would be better to complete your purchase as soon as you can, so you can then begin to make reservations at the parks. 

 

How does the reservation process work?
Each park has implemented a reservation system requiring guests to secure a specific day for their visit in advance. 

All guests with existing tickets will be able to make a reservation by: 

  • Visiting the above website links  
  • Identify yourself as a ticket holder  
  • Select the date you would like to visit 
  • You will need to enter your 18 digit number that appears above the barcode on your ticket and an email address to confirm your reservation 

Guests purchasing premium experiences (dining, animal interactions) will also need a reservation for the day of their visit. Please visit the park website to reserve a date for your visit by entering the ticket number.  

 

The system is not letting me make a reservation. What can I do?
If you are unable to make a reservation on your first attempt, please empty your cart by clicking remove on each item (your cart must be empty to proceed) and try again.  

 

Does each person have to reserve individually or can my entire party reserve at the same time?
Everyone in the party needs a reservation. Children under 3 do not require a reservation or ticket for entry. 

 

What kind of ticket holders are required to make reservations?
All ticket holders are required to make a reservation before they visit. 

 

Can I make a reservation on the same day as my planned visit?
Yes, a reservation can be made on the same day of your planned visit if there is capacity availability.  

 

I currently have a valid multi-day ticket, do I need to make a reservation for each day I plan to visit?
Yes, reservations will need to be made for each day and park a guest plans to visit. This can be done on that individual park’s website using the barcode on your multi-day ticket. 

 

What percentage of the park’s daily capacity will be reservation-based?
100%. All guests will need to have a reservation or dated admission product to visit a park. 

 

What happens if I show up at the park without a reservation?
We strongly discourage guests from visiting the park unless they have a reservation. Guests without reservations will only be permitted to enter if capacity is available and admission is not guaranteed.  

 

Why can’t I use my ticket for 14-days given the parks are closed on certain days according to the reservation system? 

At least one of the SeaWorld Parks & Entertainment parks are open every day so you will be able to use your ticket for 14 consecutive days. You simply need to plan which parks you’re going to visit on which day 

 

Is there an extra charge for using the reservation system?
There is no charge for using the reservation system. The reservation system is a tool SeaWorld Parks & Entertainment have introduced to help manage capacity so that guests can enjoy a safe and fun experience while maintaining physical distancing.  

 

Can reservations be transferred from one guest to another?
No. Reservations can be cancelled or rebooked at least 24 hours in advanced of the date of the reservation, but they cannot not be transferred to other guests not included on the original reservation. 

 

What happens if I don’t show up for my reservation?
Guests may change the reservation date up to 24 hours in advance by calling (+1) 407-545-5550. This allows us to make space available to other guests.    

 

If a day is completely booked, will there be a wait list
There is not a wait list, however guests should continue to check the reservation site, as inventory may change. 

 

I have an experience booked (dining, animal interactions). Do I still need a reservation? 
Yes, all guests need a reservation for entry to the park. 

 

I am a guest with a Discovery Cove reservation – how can I use my admission to Aquatica, Busch Gardens (if purchased Ultimate Discovery Cove ticket) and SeaWorld? 
Guests can make a reservation online at the park of their choice using the 18 digit ticket number on your Discovery Cove E-ticket. 

 

Do I need to reserve my visit for Discovery Cove? 
No. Your ticket has already been booked for a specific date, so you don’t need to make a further reservation. 

 

I have a multi-park ticket; can I visit two parks in the same day?
In order to allow as many guests as possible to experience the park, we are currently not allowing guests to reserve a visit to two parks on the same day. 

 

My ticket is showing up as not found/expired when I register, what do I do?
Please call us at (+1) 407-545-5550 in advance of your visit. Guests without reservations will not be able to enter the park.  

 

What do I need to bring with me to access the park?
Guests visiting will need to bring their original ticket, their reservation confirmation, and their photo ID for entry. 

 

How far in advance can I make a reservation?
We are currently allowing guests to make reservations through to the end of 2020. 

 

 

 

 

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