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Privacy Policy

FloridaTix is a trading name of Attraction World Ltd (registration No. 5346727).

FloridaTix tickets/vouchers are sold subject to availability and to the terms and conditions imposed by our suppliers.

In providing our service to you, we must collect personal information from you and this policy outlines how we treat your personal data after it has been collected by any of our channels which include our website, call centre, or any future digital services or channels as they evolve.

Data Control

Any personal information provided to us or gathered by floridatix.co.uk is controlled by Attraction World Limited, 3&4 Regal Court, 6 Sovereign Road, Kings Norton Business Centre, Birmingham, B30 3FJ.

What information will we collect?
We may collect all or some of the following information relating to you or other members of your party:

  • Names and contact/address details including telephone number and email address;
  • Credit/ debit card or other payment details (including card number, cardholder name, expiry date);
  • Special requirements such as those relating to any disability or medical condition which may affect the chosen arrangements;
  • Dietary restrictions (which may disclose your religious beliefs).

You are responsible for ensuring that other members of your party are aware of the content of this Policy and consent to your acting on their behalf in all your dealings with us.

Some of the information we collect (such as about health or religion) may be considered “sensitive personal data” under the Data Protection Act 1998. We collect it to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data from you on the condition that we have your positive consent. We will seek this consent when necessary.

Collection Methods

We will only collect personal information from you by specifically asking for it:

  • When you purchase a product or service from us
  • When you subscribe to our newsletter
  • When you speak to our customer services team
  • When you complete a survey or enter a competition
  • When we use cookies to see which website pages are the most popular (see our Cookies Policy below)

We operate in accordance with data protection legislation.

Your Personal Information

All personal information you provide us with such as name, address, email etc will be held confidentially and will not sell, rent or trade your personal information to third parties unless you give permission to do so. Once a payment is processed we do not retain your credit card number, and any information we do retain is held in our secure database.

We also use your personal information to prevent or detect fraud or abuses of our website.

When you subscribe to our newsletter you consent to being sent news, information on products and special offers that we think may interest you.

When you give us your personal information you consent to the collection, storage and processing of this information by floridatix.co.uk in accordance with this Privacy policy. If you send us information, when appropriate we may use this as testimonials, but we will not display any personal information unless you have given prior consent.

What can I do?

If you do not agree to our use of the information as set out above, you should inform us as soon as possible by writing to us at Attraction World Limited, 3&4 Regal Court, 6 Sovereign Road, Kings Norton Business Centre, Birmingham, B30 3FJ or by email at customerservice@floridatix.com

In accordance with the Data Protection Act 1998, you may ask us in writing for a copy of the information we hold about you (for which we may charge an administration fee) and to correct any inaccuracies in your information. We aim to respond to you within 21 days from the date of request.

You can also choose not to provide us with some of the information we request, however as a result we may not be able to complete your arrangements.

Advertising

Adverts may appear on our website or newsletters, information on number of visits, click thrus on those specific adverts may be passed onto third parties, but we will not pass on any of your personal information.

Opt Out Policy

Subscribers can opt out of receiving further information from us at any time. You will also be given a fast and easy option of opting out on all communications.

If you would like to unsubscribe to our newsletter then please email our Customer Services Team.

Change of Details

To update any of your details such as email or address please contact our Customer Services Team by email or call 0330 100 3130. If you have any questions about the information we hold on you, please contact us.

Cookies Policy

A cookie is a small file that is automatically issued to your computer when you enter a website, and is stored by the browser on your computer's hard drive. Cookies identify your computer. Cookies store some basic information that helps us to identify if a user of your computer has visited the Site before.

FloridaTix.co.uk uses two types of cookies - session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies allow us to obtain information regarding users of our site which essentially helps us to provide you with a better user experience and tailor our services to your individual needs. We may collect information such as your IP address, online activity, web browser details and online activity. We will not however collect or store any of your passwords or other highly sensitive data.

By using our website with your browser settings adjusted to accept all cookies, we will take this to mean that you want to use our products and services, and that you consent to our use of cookies and other technologies as described in this Policy.  

Browser settings: Most browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. You may elect to reject cookies by adjusting your browser's settings, but doing so will limit the range of features available to the visitor on our site and most other major websites that use cookies.

We use the following types of cookies on our website:

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3: Functionality Cookies

These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Category 4: Targeting or Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

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  • Kennedy Space Center Tickets
  • Discovery Cove Tickets
  • SeaWorld Orlando Tickets
  • Legoland Florida Tickets

We’re the online ticket specialist for Florida attractions.

Whether it’s the big theme parks like Walt Disney World, or tours and attractions in Orlando, Miami and more our priority is to give you maximum enjoyment at minimum hassle, and always the best value.

Find out more about FloridaTix

  • Lowest prices guaranteed
  • Price match promise
  • Buy now, pay later
  • No credit card fees
  • Real tickets (not vouchers)
  • Fast & free delivery
  • Offers exclusive to UK customers
  • Excellent Customer Service

 

Find out more about why you should book your Florida attraction tickets with us!

Secure your tickets for just £10 and pay the rest later when you book with a deposit!

Pay just £10 per ticket and the tickets are yours! The balance doesn’t need to be paid until 5 weeks prior to your visit.

You can even spread the cost by making a payment whenever it suits you - making it easier to manage your budget!

Find out more about our deposit payment scheme

Got a question? In need of some help or advice? Our expert customer service team are here to help!

Our friendly, UK-based team are all Florida experts, so whatever your query, big or small, we can help to put your mind at rest.

Find out how you can get in touch with us

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