FloridaTix is a trading name of Attraction World Ltd (registration No. 5346727).
FloridaTix tickets/vouchers are sold subject to availability and to the terms and conditions imposed by our suppliers.
In providing our service to you, we must collect personal information from you and this policy outlines how we treat your personal data after it has been collected by any of our channels which include our website, call centre, or any future digital services or channels as they evolve.
Any personal information provided to us or gathered by floridatix.co.uk is controlled by Attraction World Limited, 3&4 Regal Court, 6 Sovereign Road, Kings Norton Business Centre, Birmingham, B30 3FJ.
What information will we collect?
We may collect all or some of the following information relating to you or other members of your party:
- Names and contact/address details including telephone number and email address;
- Credit/ debit card or other payment details (including card number, cardholder name, expiry date);
- Special requirements such as those relating to any disability or medical condition which may affect the chosen arrangements;
- Dietary restrictions (which may disclose your religious beliefs).
You are responsible for ensuring that other members of your party are aware of the content of this Policy and consent to your acting on their behalf in all your dealings with us.
Some of the information we collect (such as about health or religion) may be considered “sensitive personal data” under the Data Protection Act 1998. We collect it to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data from you on the condition that we have your positive consent. We will seek this consent when necessary.
We will only collect personal information from you by specifically asking for it:
- When you purchase a product or service from us
- When you subscribe to our newsletter
- When you speak to our customer services team
- When you complete a survey or enter a competition
We operate in accordance with data protection legislation.
Your Personal Information
All personal information you provide us with such as name, address, email etc will be held confidentially and will not sell, rent or trade your personal information to third parties unless you give permission to do so. Once a payment is processed we do not retain your credit card number, and any information we do retain is held in our secure database.
We also use your personal information to prevent or detect fraud or abuses of our website.
When you subscribe to our newsletter you consent to being sent news, information on products and special offers that we think may interest you.
What can I do?
If you do not agree to our use of the information as set out above, you should inform us as soon as possible by writing to us at Attraction World Limited, 3&4 Regal Court, 6 Sovereign Road, Kings Norton Business Centre, Birmingham, B30 3FJ or by email at firstname.lastname@example.org
In accordance with the Data Protection Act 1998, you may ask us in writing for a copy of the information we hold about you (for which we may charge an administration fee) and to correct any inaccuracies in your information. We aim to respond to you within 21 days from the date of request.
You can also choose not to provide us with some of the information we request, however as a result we may not be able to complete your arrangements.
Adverts may appear on our website or newsletters, information on number of visits, click thrus on those specific adverts may be passed onto third parties, but we will not pass on any of your personal information.
Opt Out Policy
Subscribers can opt out of receiving further information from us at any time. You will also be given a fast and easy option of opting out on all communications.
If you would like to unsubscribe to our newsletter, please email our Customer Services Team
Change of Details
To update any of your details such as email or address please contact our Customer Services Team by email or call 0330 100 3130. If you have any questions about the information we hold on you, please contact us.
A cookie is a small file that is automatically issued to your computer when you enter a website, and is stored by the browser on your computer's hard drive. Cookies identify your computer. Cookies store some basic information that helps us to identify if a user of your computer has visited the Site before.
FloridaTix.co.uk uses two types of cookies - session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
Cookies allow us to obtain information regarding users of our site which essentially helps us to provide you with a better user experience and tailor our services to your individual needs. We may collect information such as your IP address, online activity, web browser details and online activity. We will not however collect or store any of your passwords or other highly sensitive data.
We use the following types of cookies on our website:
Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Category 2: Performance Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Category 3: Functionality Cookies
These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Category 4: Targeting or Advertising Cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.