Purchase our cancellation protection and we will waive any cancellation fees and refund your purchase in full within 3 working days of having received the tickets back to us.
FloridaTix, like many other travel companies, imposes cancellation fees if you cancel your booking after making a purchase. Unfortunately we have to impose these fees as attractions charge us if we cancel. Full terms and conditions of our cancellation protection are highlighted at the bottom of this page.
If you cancel your booking and have purchased Cancellation Protection the following charges will NOT apply:
If you wish to amend your booking once it has been confirmed please contact us as soon as possible. Please note it may not always be possible to make amendments. Where it is possible to do so, an administration fee of £10 per amendment will be charged together with any costs incurred or imposed by any of our suppliers in making the change. An amended voucher (where applicable) will be issued to you. The original voucher will then become invalid and should be destroyed. No refunds will be payable if the original voucher and not the reissued one is redeemed at the attraction concerned.
If we have paid you a refund in respect of the amendment and you subsequently manage to use the original voucher you will be responsible for paying that refund back to us.
To cancel a booking, please contact us via telephone or email. We will then issue you with a cancellation invoice. The cancellation will only take effect from the date that we issue our cancellation invoice. If you cancel your booking but then somehow manage to redeem the original voucher you will be responsible for reimbursing us for the full cost of the voucher.
The cancellation charges set out below apply on cancellation. Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost payable by the person(s) cancelling excluding amendment charges. Amendment charges are not refundable in the event of cancellation.
|30 days prior to the attendance date||£25 per person|
|30 days or less before the attendance date||100% charge|
|All Theatre or Show Tickets once booking is confirmed||100% charge|
|All Tickets - 7 days or more before the attendance date||£25per person or 20% of the ticket price (whichever is the lower)|
|All Tickets - Within 7 days prior to the attendance date||50% of the ticket price|
|Cancellation Protection Purchased||Free|
In the unlikely event that your arrangements are significantly amended or cancelled by us before commencement and there is time to do so, we will offer you the choice of one the following options:
The options set out above represent the full extent of our liability to you in the event of a significant change or cancellation of your arrangements.
Except where otherwise expressly stated in these conditions we regret we cannot accept responsibility where the performance or prompt performance of our contractual obligations is prevented or affected or you otherwise suffer any loss, damage or expense of any nature as a result of "force majeure".
In these booking conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include actual or threatened war, riot, civil strife, terrorist activity, industrial dispute, natural disaster (including volcanic activity), adverse weather conditions, nuclear disaster, fire and all similar events outside our control
If you have any questions please feel free to contact us here.
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We’re the online ticket specialist for Florida attractions.
Whether it’s the big theme parks like Walt Disney World, or tours and attractions in Orlando, Miami and more our priority is to give you maximum enjoyment at minimum hassle, and always the best value.
Secure your tickets for just £10 and pay the rest later when you book with a deposit!
Pay just £10 per ticket and the tickets are yours! The balance doesn’t need to be paid until 5 weeks prior to your visit.
You can even spread the cost by making a payment whenever it suits you - making it easier to manage your budget!
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