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The Ultimate Guide to My Disney Experience

My Disney Experience gives you the power to plan and personalise your visit to Walt Disney World Resort in Florida in advance, so you won’t miss ANY of the best bits!

With My Disney Experience you can pre-book the most exciting rides and attractions, make reservations at the best restaurants and much more, making sure you get to experience everything you’ve been looking forward to for so long!

What is My Disney Experience?

Disney Memory Maker and Fastpass

My Disney Experience is the collective name for all the exciting pre-planning tools you can use to personalise your visit to the Disney Parks - before you even get there!

These include:

  • Disney FastPass+ : Pre-book times for your favourite rides and attractions up to 30 days in advance
  • MyDisneyExperience.com: The online place that links up everyone in your party, meaning you can make your plans together
  • Memory Maker: An online photo package that magically saves all your photos for you to download when you get home
  • MagicBands: A clever wristband that works as your ticket, room key, credit card and more!

You’ll get the most benefit from My Disney Experience if you book your Disney World tickets in advance, so don’t forget to book in plenty of time to really make the most of it!

Book Walt Disney World tickets now


My Disney Experience

How do I know if my tickets include My Disney Experience?

If you want all the great benefits that come with My Disney Experience you MUST book your Disney Park tickets in advance.

All Walt Disney World tickets from FloridaTix include My Disney Experience. Look for the symbol when your tickets arrive!

Once you've booked your tickets…

Now you've got your tickets, the next step is to log into MyDisneyExperience.com - the online space where you create your personal profile and start planning your dream Disney holiday!

Mum and daughter booking Disney in advance on tablet

Why should I use My Disney Experience?

My Disney Experience lets you make the very most of your time in the Parks – and enjoy even more Disney magic with the people you love the most.

It’s perfect for Disney World first-timers: If you’re not sure where to start, there's tailored advice on which rides you and your family would love most, when to visit which attractions, and lots more!

Being able to plan your whole trip in advance means less queuing, less hassle and less chance of missing anything that’s on your Disney World wish list!

Meet Disney Characters and dine at Disney World

The benefits of My Disney Experience include:

  • Online and mobile tools that help you plan your time at Walt Disney World in Florida
  • Download the FREE My Disney Experience App and get real-time info about attraction waiting times and lots more
  • Share your plans by connecting your profile to your family and friends, so you can review and plan your trip together
  • View the plans for each day of your holiday – this includes your dining reservations, Wish List items and Disney FastPass+ times
  • Learn about all the attractions that are available, and find out which are the top attractions at each park
  • Reserve your times to visit certain entertainment experiences, character meet & greets and viewing areas to see parades and fireworks
  • Pre-book times for selected Disney FastPass+ attractions
  • Make dining reservations at your favourite Walt Disney World Resort restaurants
  • Use Disney’s super-fast WiFi - available throughout the resort - to make updates and changes to your itinerary on the go


Cheking in with FastPass+ and Magic Band

What is FastPass+?

If you’re heading to Walt Disney World, you’ll probably know about FastPass - but FastPass+ takes the fun one step further!

With FastPass+ you can pre-book rides, shows, attractions, character meet-&-greets and lots more even before you leave for Orlando, so you can make sure you’ve “locked in” all the bits you definitely don’t want to miss.

Book 3 FastPasses a day

How does Disney FastPass+ work?

Each guest can pre-book up to 3 FastPasses, to be used in one park for each day.

Once you’ve used your initial set of FastPass+ selections, go to a kiosk in the park and book another one (you can only book one at a time). Repeat as many times as you want until the park closes!

If you’ve booked your Disney World tickets in advance, you can pick your FastPass+ selections up to 30 days before your visit. If you’re staying in a Disney Resort hotel, you can plan up to 60 days in advance!

Scan your Magic Band

How to book your FastPass+ selections:

  • You can make your bookings through My Disney Experience, which will show you the location of your selections in each park. This lets you plan which rides or attractions will be easiest to visit on the same day.
  • When you select a ride or attraction, you’ll automatically be shown the best time option first, but you’re welcome to choose another time if you prefer.
  • If one of the rides you’ve selected is closed during your holiday, don’t worry – you’ll be given a choice of other rides to enjoy in advance.
  • Even if you don’t manage to book your selections in advance, you can still pre-book 3 FastPass+ attractions on the day using the My Disney Experience App or the FastPass+ kiosks located around all of the Disney theme parks.
Entering with a Magic Band

How to change your FastPass+ selections:

Changed your mind? You’re free to go back and modify your FastPass selections - you can change your time right up until it happens!

Here’s how to do it:

  • Edit your selections on the My Disney Experience planning page
  • Make changes on the go with the My Disney Experience App
  • Ask your Disney Resort hotel Lobby Concierge for help
  • Go to any of the FastPass+ kiosks located throughout all 4 theme parks

Valid Theme Park admission and online registration required. Disney FastPass+ experiences, the number of selections you can make and arrival windows are limited.

Magic Bands & Magic Cards

Magic Cards and Magic Bands

What are Disney Magic Bands & Magic Cards?

Your Magic Band or Card lets you tap in to the magic and connect to all the Walt Disney World experiences you’ve selected!

  • With just a touch, your Magic Band or Card allows you to enter the Disney Parks
  • Use it to access FastPass+ selections you made online
  • Store Disney PhotoPass images & download them when you get back home
  • Staying at a Disney Resort Hotel? You’ll receive a Magic Band, which also allows you to pay for meals and merchandise, and even acts as the keycard to your Hotel room!
  • A MagicBand can also unlock amazing surprises throughout the Walt Disney World Resort. They’ve been personalised especially for you!

Want to know more about what the Magic Bands can do?

Read our Beginner's Guide to Disney Magic Bands


Checking in Walt Disney World Resort Hotel

Do I get a Magic Card or Magic Band?

You’ll receive a Magic Card with any Disney World Ticket.

You get a Magic Band if:

  • You’re staying at a Disney Resort hotel
  • You’re a Walt Disney World Annual Passholder

Don’t fit the criteria? You can still buy a Magic Band online from Shop DisneyParks and from various locations around the Parks.

Remember: If you are not staying in a Walt Disney World Resort Hotel, you won’t be able to use your Magic Band to buy merchandise, food and drinks at the parks.

Scanning your Magic Card

How do Magic Cards work?

The latest Magic Cards look like this and display the My Disney Experience Symbol

On the reverse you will be asked to sign your card before you activate it.

Scratch off the foil on the back of your ticket (next to the digits in the bottom left corner) and enter the complete number into your My Disney Experience profile, so you can begin to personalise your holiday plans!

Remember: MagicBands are available to guests staying at selected Walt Disney World Resort Hotels. Credit card must be presented at Walt Disney World Resort Hotel check-in for purchases made with MagicBand. Purchases are charged to your Walt Disney World Resort Hotel account.Please visit My Disney Experience Privacy Policy for information about our privacy and data collection policies and to learn more about RF technology used in MagicBands and RF cards.

Disney Memory Maker 

Family using Disney Memory Maker photographer

What is Disney Memory Maker?

What if you could get amazing professional photographs of your whole family having fun together at Disney World, without any of you having to step out of the picture to take them? That’s exactly what the Disney Memory Maker does!

Want to know more about this fabulous photo package?

Read the Guide to My Memory Maker


Family at Magic Kingdom

How does Memory Maker work?

  • There are Disney PhotoPass photographers at the best photo spots all over Disney World, ready to take professional shots of your whole family having an amazing time together.
  • All the photos you have taken are magically stored in your online account, ready to download when you get home.
  • And the best bit? With Memory Maker you don’t need to pay for your photos – just enjoy your Disney adventure knowing that all your amazing memories are being captured for you!

Any Questions?

We’re here to help with any questions you might have about Walt Disney World and My Disney Experience!

Contact us

Disney FastPass+ Terms & Conditions

Valid Theme Park admission and online registration required. Disney FastPass+ attractions and entertainment experiences, the number of selections you can make, and available arrival windows are limited. Disney FastPass+ attractions subject to change.

Memory Maker Terms & Conditions

Memory Maker includes Disney PhotoPass photos and other digital content taken during the Memory Maker window and linked to the Memory Maker guest’s Disney account. If Memory Maker is sold or ordered in combination with a park ticket, the Memory Maker window for that Memory Maker entitlement will be equal to the usage window of the associated park ticket and will automatically begin upon the first use of the associated park ticket. The Memory Maker window will end upon the sooner of either the expiration or depletion of the Park Ticket. A MagicBand is required to receive certain attraction photos and other digital content. Photos and other digital content will expire pursuant to the expiration policy at mydisneyphotopass.disney.go.com/help-and-support. Valid theme park admission required for certain photo locations. Memory Maker is subject to Memory Maker terms at mydisneyphotopass.disney.go.com/memory-maker-terms and, if applicable, Family & Friends terms at disneyworld.disney.go.com/media/park-experience-terms-and-conditions.html. Disney is not responsible for missing, lost or damaged photos or other digital content. Book by 31 Dec 2018, for arrivals until 31 Dec 2018. On the gate price of $199 correct at time of printing.