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Meet our Customer Service Team: Matthew

Meet the team

FloridaTix Customer Services Team Matthew


Our Customer Service Team are the people who answer your questions, discuss your Florida park ticket options, take your bookings and help you out if you have any problems.

Oh – and they also happen to be experts on Florida’s theme parks and attractions!

This month – meet Matthew:

Position at FloridaTix:

Customer Service & Sales Executive

Home town:


Number of years at FloridaTix:

I’ve been a part of the customer service team here for 8 years

Favourite thing in the world:

My nephew and niece


A finch called Patrick

Special talent:

It’s a strange one, but I’m really good at finding things that have been lost for a long time…

Before joining FloridaTix….

I worked for another travel company called Seligo

Number of times I’ve been to Florida:


Favourite attraction in Florida:

Discovery Cove is A-MAZING – especially swimming with the dolphins and feeding exotic birds in the tropical aviary


Need to chat to one of our Customer Service team? Call us on 0330 100 3130 to book Florida attraction tickets, ask us a question or discuss your booking.

Meet the rest of our Customer Services Team!

Meet Vanessa

Meet Steven

Meet Clair

Meet Chantelle

About the author:

Bringing you all the magic of a trip to #Florida ☀️ From Disney World to Universal Studios, the Everglades to the beaches - we can make it happen!

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Book Florida Attraction Tickets