‘We dont like to boast, but were VERY excited to announce that we have been awarded Feefo’s Gold Merchant Award for achieving excellent customer feedback in 2013.
One of our goals is to continue providing the best possible service to our customers, and we are happy to say that 95% of our customers rated our service as excellent last year.
So what is Feefo?
Feefo is an independent customer feedback system through which our customers can anonymously review our service based on their experience of booking with us and enjoying our Florida attractions.
Here at FloridaTix we value our customers feedback and encourage them to leave reviews, whether good or bad. Even bad reviews are valuable as we like to learn from our mistakes and make sure that we can improve our service even more in the future!
So all that leaves us to say is thank you to everyone for sending in their feedback and giving us an insight into our service. We are thrilled to know that were making our customers happy and hope to improve our score for 2014!
Here’s the Gold certificate, which is now hanging with pride at FloridaTix HQ: